In order for YOU to receive a credit on YOUR account, YOU must
request such credit within ten (10) business days after YOU
experienced no Web Site Availability. YOU must request credit by
sending an electronic mail message to
.
For security, the body of this message must contain YOUR
account number as shown on YOUR invoices, the dates and times of
the unavailability of YOUR web site, and such other customer
identification requested by Dynamic Net. Credits will usually be
applied within sixty (60) days of YOUR credit request. Credit to
your account shall be YOUR sole and exclusive remedy in the event
that there is no Web Site Availability.
RESTRICTIONS
Credits shall not be provided to YOU in the event that YOU have
no Web Site Availability resulting from (i) scheduled
maintenance, (ii) YOUR behavior or the performance or failure of
YOUR equipment, facilities or applications, or (iii)
circumstances beyond Dynamic Net's reasonable control, including,
without limitation, acts of any governmental body, war,
insurrection, sabotage, embargo, fire, flood, strike or other
labor disturbance, interruption of or delay in transportation,
unavailability of interruption or delay in telecommunications or
third party services (including DNS propagation), failure of
third party software or hardware or inability to obtain raw
materials, supplies, or power used in or equipment needed for
provision of YOUR Web Site.
