All I want for Christmas is a clean in-box By Peter M. Abraham December 2006 You probably don’t have to read the various news articles – “Spam Doubles, Finding New Ways to Deliver Itself”, “Spam: now made in China,” – to know that the spam volume problem is getting to be a nightmare. In previous years, we fought the spam nightmare by tagging suspected spam as “*** SPAM ***” and clients like yourself simply filtered that email to a junk box or used it as a quick guide for removing mail. Reviewing the tagged messages in the junk box took time and as spam got worse, chances of false positives continued to rise. In our continued fight, we added RBL’s – real time black hole lists – to outright block spam; but in 2006 as “Bot spreads through anti-virus, Windows flaws” innocent customers like yourself found out that, just because you rebooted your PC or modem, you now have a dirty IP address that sent out real spam, but you are being blamed for it (by having your IP address blocked). Traditional technology like Barracuda relies on Spam Assassin (what we have been using) to score words and phrases; and that would just give us a better way to deliver the same problems to your in-box.  Couldn’t something like virus signatures be developed so that just because you used the word for a body part in your email, you wouldn’t be called a spammer?  The Dynamic Net family knew we had to do something, but it needed to be something that kept your inbox clean, made it easier for you to double check for that important email, and would scrub/sort mail as accurately as possible.  After extensive research and testing, we think we’ve found an answer. Welcome DNI Mail Complete tm!  DNI’s Mail Complete is a layered hardware and software appliance which scans email before it gets to our mail server, and places suspected spam (captured viruses and emails which would have been blocked by RBL’s) into quarantine.  Once every business day, full quarantine reports are delivered directly to your email box for effortless checks to make sure your mail has been properly sorted. DNI Mail Complete uses spam signatures including OCR (optical character recognition) to help detect image spam; spam signatures are updated every five minutes. We are in the process of adding all of your email accounts to DNI Mail Complete for a free 30-day trial.  Once added, every week day, for any email address on your account that received brand new items that went to quarantine, you will get one daily digest report of what’s new.  This easy-to-understand email report allows you to view the email through your web browser, and release the email to your inbox might be valid. A gigantic plus for DNI Mail Complete, is you won’t have to do a thing to take advantage of this new feature.  There are no setting changes to be made on your end and because you get less spam in your mail boxes (with an easier way to find if an important email came in which is being held for you) your daily email work load will get a lot lighter! (beta testers are stating they are saving a minimum of 15-minutes per day per email address). Our goal is to have every Parallels H-Sphere customer added to DNI Mail Complete before Christmas 2006. Other companies charge anywhere from $1.00 to $3.00 per email box for a similar service which requires you to make email setting changes, and still have blocked email due to RBL’s.  If an average domain has eight (8) email boxes, this would run $8.00 to $24.00 per month.  For larger companies that have hundreds of email boxes, they would be paying between $300 or more per month! After the free trial, we are going to be upgrading each shared hosting plan for just $4.95 per month (paid by existing payment terms – quarterly or annually)!  Each shared hosting account will still have the ability to host unlimited domains and every single email address will be included in that one low price! Additionally, customers on the DNI Mail Complete service will have the custom Spam Assassin white list / black list feature that you were previously paying $0.25 per mail box to use at no charge! If (after the free-trial, ending Monday, January 29, 2007) you do not want the DNI Mail Complete service, let us know, and we will downgrade your hosting plan removing only this service, but we think you’ll be all to happy to keep it! If you have any questions, please contact Peter Abraham or Jake Winemiller toll free at 1-888-887-6727 Monday through Friday (excluding December 25, December 26, and January 1) 8 AM to 5 PM EST.