Most small business stewards provide customer service as well as receive customer service as part of wearing many hats. I really appreciate being on both ends of giving and receiving as each encounter is an opportunity to learn, to adapt, to change, and to improve.... I would like to share with a recent, real life, story of what happens to small businesses when there is little to no documentation. I’m hoping to encourage you to review the documentation standards you have set forth for your small business; and potentially to... Sometimes it takes a lighting storm to remove some old and almost obsolete things as well as thinking. Please allow me to share with you some lessons we’ve learned at Dynamic Net, Inc. from a lightning storm that took out our business phone system. Several weeks... Our family and our small business does its best to think local and buy local whenever we can do so. We do our best to buy products made in the U.S. even if we have to pay more to do so. I would like to encourage you to do the same; doing so keeps more of the dollars... Generally you wanted to be on the very latest version of a WordPress plugin. However, there are times you do need to be one or more versions behind. What are some of the reasons behind making such a decision? Recently a plugin was throwing errors for me after updating... What is the WordPress White Screen of Death? It is when you go to your site and see just a blank, empty, white page rather than your site. While you may not have known the name of the problem, it is something you can experience with WordPress (as well as other content... 